Privacy Policy - Edet Creatives

Effective Date: 13 OCTOBER 2026

Edet Creatives (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information through our website, inquiries, and photography and videography services.

A legal disclaimer

Depending on how you interact with us, we may collect:

Your name, email address, telephone number, and contact preferences.
Booking details, including event dates, locations, service requests, and information needed to prepare for your session.
Contracts, invoices, payment confirmations, and correspondence.
Photographs, video footage, and audio recordings created while providing our services.
Technical information collected through our website, such as IP address, browser type, device information, and pages visited, depending on the tools enabled.

Please provide only information relevant to your inquiry or booking.

How we use your information

We use personal information to respond to inquiries, prepare quotes, manage bookings, provide and deliver creative services, process payments, maintain business records, and protect our website and business.

Where permitted and with any required consent, we may also send updates or promotional offers. You can unsubscribe from marketing messages at any time. We may still send messages needed to manage an active inquiry or booking.

Consent and your choices

We seek consent appropriate to the information and its intended use, unless collection, use, or disclosure without consent is permitted or required by law.

You may withdraw your consent by contacting us, subject to applicable legal or contractual restrictions and reasonable notice. We will explain if withdrawing consent affects our ability to provide a requested service.

Using our website does not, by itself, give us permission to use your photographs or videos for advertising.

Photographs, videos, and portfolio use

We create and handle photographs, video, and audio as needed to fulfil the agreed scope of your booking.

Public use of identifiable client images or recordings on our website, portfolio, social media, advertising, or promotional materials will be addressed through a separate consent process or release, where required. Booking a session does not automatically authorize every promotional use.

For sessions involving children, we obtain appropriate consent from a parent or legal guardian where required. Please contact us with any concerns about an image or recording we hold or display.

When we share information

We may share information with service providers who help us operate our business, including website hosting, booking systems, payment processing, cloud storage, gallery delivery, and contracted photographers, videographers, or editors.

We limit sharing to what is reasonably needed for the relevant service and require appropriate confidentiality and privacy protections.

We may also disclose information when required or permitted by law. We do not sell personal information.

Service providers outside Canada

When information is processed outside Canada, it may be subject to the laws of that jurisdiction, including lawful access by government authorities. You may contact our Privacy Contact below to request information about our policies and practices concerning service providers outside Canada.

Cookies and website tools

Our website uses [identify the cookies, analytics tools, embedded media, and advertising tools actually enabled, and explain their purposes].

Where required, we request consent before activating optional tracking technologies. You can manage available preferences through [cookie settings link, if applicable] and your browser settings. Blocking certain cookies may affect website functionality.

Storage, security, and retention

We use reasonable safeguards appropriate to the sensitivity of the information to help protect it against unauthorized access, loss, misuse, or disclosure. No electronic system can guarantee complete security.

We retain information only as long as reasonably necessary for the purposes described in this policy and applicable legal requirements. Image, footage, and gallery retention periods are described in [your service agreement or retention policy]. Gallery delivery does not include indefinite storage unless expressly agreed.

When information is no longer needed, we securely delete, destroy, or anonymize it as appropriate.

Access, corrections, and concerns

You may contact us to request access to your personal information, ask for corrections, withdraw consent, or raise a privacy concern. We may verify your identity before responding and will handle requests within applicable legal timelines and exceptions.

If we cannot resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta at https://oipc.ab.ca.

Other websites

Our website may link to third-party websites or services. Their privacy policies govern information they collect directly.

Policy updates

We may update this policy as our services or practices change. The effective date above will reflect the latest revision. Where required, we will provide additional notice or obtain consent before using information for a new purpose.

Contact us

For privacy questions or requests, contact:

Edet Creatives
Attention: Privacy Contact / Owner
Email: hello@edetcreatives.com
Mailing address: 795 Wolf Willow Blvd SE, AB, Canada. T2X 5R3